FREQUENTLY ASKED QUESTIONS (FAQ)
Who is Canadian Riding Apparel?
Canadian Riding Apparel, formerly known as Rock R T’s, is a brand dedicated to creating high-quality casual protective gear for riders of all kinds, including motorcyclists, bicyclists, skateboarders, ATV enthusiasts, and one-wheel riders.
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What type of protective gear do you offer?
We specialize in stylish yet functional riding apparel, such as reinforced hoodies, protective shirts, armored jackets, and other gear designed to enhance both safety and comfort while riding.
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What makes your riding apparel different from other brands?
Our products blend protection with everyday comfort. We integrate high-quality materials such as Kevlar® reinforcements, CE-rated armor, and impact-resistant padding while maintaining a stylish and casual look.
Do you offer gear for all seasons?
Yes! We provide riding apparel suitable for different weather conditions, including breathable options for summer and insulated, wind-resistant gear for colder seasons.
How do I choose the right size?
Each product page includes a detailed sizing chart to help you find the perfect fit. If you’re unsure, feel free to contact our support team for personalized assistance.
Is your gear waterproof?
Our gear is not waterproof, but it is designed to be comfortable in various weather conditions. On hot days, the breathable fabric and venting pockets help keep you cool. In cooler weather, our fleece hoodies provide warmth—just keep the venting pockets closed for added insulation.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of purchase, provided the item is unworn and in its original condition. Visit our Returns & Exchanges page for full details.
How do I care for my riding apparel?
To maintain the durability and protective features of our gear, we recommend following the care instructions provided with each product. Most apparel requires gentle washing and air drying.
Do you offer custom riding gear?
We offer custom sizing if you can’t find the right fit in our size chart. Just email us, and we’ll see how we can help.For custom designs, such as club logos on our hoodies, a minimum order of 10 hoodies is required. Additional charges apply for embroidery and setup. Please email us for more details.
How can I contact customer support?
You can reach us via email at [ridingear@r-apparel.shop], through our Contact Us page, or by messaging us on social media.